The gift packs that you want to purchase will have to be selected and added to the purchase basket by clicking on the corresponding icon.
The purchase basket will contain the reference of the selected gift pack, your name and surname, quantity, e-mail address, phone/mobile phone number, the price in the corresponding currency (taxes included), the address where the gift box will be sent and other personal details. Once the payment is done, you will receive a confirmation email. Afterwards, the hotel will contact you by email and will send you the invoice and the information regarding the delivery. The delivery takes 3-4 working days approximately. If you prefer to pick up the gift box at the hotel, contact the hotel.
Once the purchase order is filled, and before the sending of the pack, an abstract will be presented identifying the bought item, its total price (taxes and transport included) and the shipment data. The order will have to be accepted by clicking the "Accept Purchase" button.
The courier costs are included in the price that appears on the website if the destination of the shipment is in Catalonia. If the address of destination is out of Catalonia, when you select “Send the pack to the following address”, the transport cost will be added to the total price of the pack. This amount will be added up automatically to the price of the selected pack.
The order form will request the personal data that will be included on our database so we can process the order and make new purchase in Mas Albereda easier. You will be able to access to your personal data and to the information of all your orders. Please remember that the personal data must be indicated accurately to avoid confusions or incidents during the shipment of the pack/s you have bought. Moreover, if you request it, you will receive information and publications relative to Mas Albereda by e-mail.
The purchases will be paid by credit or debit cards (Visa, Visa Electron, MasterCard and AMEX). No other forms of payment will be admitted. The payments by credit or debit cards will be charged online, that is to say, in real time, through the corresponding financial institution's payment gateway, once the accuracy of the data provided has been checked.
An e-mail will also be sent, with a description of the order and the personal data that will have been provided. Should you not receive this message, it might be due to some temporary problem in the communications of the net or to some typing error in the provided e-mail address. In both cases, we recommend you to contact Mas Albereda's customer service department.
The gift packs are valid six months from the moment of purchase. They are issued with an open date upon avilability. All the packs are valid for two people and include what the getaway indicates.
Mas Albereda is obligated to protect you private information. The personal data collected during your connexion to our commercial website will only be used to process your order. We will not sell, lend or divulge your personal date to anyone(nor to third parties).
The shiment of orders (that contain information on your account) is done through a secure server. The security programme (SSL) encodes all the information you write before it it sent to us. Furthermore, the transmissions of messages are protected against the unauthorised access from third parties.
You have a right to cancel the current contract within a 14 days period without any justification.
The cancellation period will expire after 14 days from the date you or a third person you have indicated to us, other than the transporter, acquire material possession of the goods.
To exercise your withdrawal right, you will have to notify your written decision by sending us a letter, to : Mas Albereda; Avinguda Sant Llorenç, 68, Sant Julià de Vilatorta 08504 - Barcelona (phone : +34 93 812 28 52) o by e-mail at info@masalbereda.com, specifying your name, your postal address, your phone number and your e-mail address, and expressing clearly your decision to cancel the contract.
To respect the withdrawal deadline, it is sufficient that the communication on your exercising your cancellation right is sent before the withdrawal limit expires.
In case of a withdrawal from you part, you will be returned all the payments we will have received from you, including the delivery expenses without any undue delay and, in any case, no later than 14 days from the date on which you will inform us of your decision to cancel the present contract. We will proceed to realising this refunding through the same form of payment you will have used for the initial transaction, unless you expressly provide otherwise ; at any rate, no expenditure will follow as a consequence of the reimbursement.
We may withhold the refunding until receiving the goods, or until you have produced evidence of the return of the goods, as one condition or the other may be fulfilled first.
You will have to return or deliver the goods at :
Mas Albereda hotel
Avinguda Sant Llorenç, 68
08504 St Julià de Vilatorta
T +34 938122852 ; info@masalbereda.com
without any undue delay and, in any case, not later than in a 14 days period from the date on which you communicate to us your decision to cancel the contract. The period will be respected if the goods are returned before the 14 days period expires.
You will have to bear the direct cost of the return ofthe goods.
You will be the only responsible for the decrease in value of the goods resulting on a handling other than the necessary to establish la nature, characteristics and functioning of the goods.
May you have any question about the packs, e.g., their content or any question about your order :
Mas Albereda hotel
Avinguda Sant Llorenç, 68
08504 St Julià de Vilatorta
T +34 938122852 ; info@masalbereda.com
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